Product Designer
Resume
About Me
High performer, effective collaborator. Passion for human centered design (HCD). Idea generator with excellent problem-solving abilities. Excited to continuously learn.
Relevant Work
Experience
2015 - Present
Production III (Designer)
Mayo Clinic in Rochester
Multimedia Distribution Platforms
Designs clinical and administrative items according to user needs while adhering to brand standards. Our small group of designers collaborates with non-designers on our team, HIMS, and key stakeholders across the organization to come up with standards for each category of items. Accessibility, readability, and usability are imbedded in our work. Familiar with WCAG 2.0 Accessibility Standards. Item examples:
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Forms
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Fliers
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Manuals
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Labels
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Cards
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Stationery
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Booklets
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Brochures
Member of Mayo Clinic's Accessibility Meetup Group.
2013 - 2015
Administrative Assistant
Mayo Clinic Health System – La Crosse
Revenue Cycle
Supported Revenue Cycle through massive change 
and becoming an Enterprise-wide department. Revenue Cycle was immersed in Agile, Scrum,
and Lean.
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Provided administrative assistance
to Revenue Cycle director and workgroup managers. -
Learned project management skills and became familiar with Agile, Scrum, and Lean.
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Involved in projects, especially process improvement.
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Designed presentations and other items (such as brochures, reference cards, organizational charts)
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Presented updates to staff at All-Staff Meetings.
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Quickly learned software to use or to understand what other staff were using.
Education
September 2024
Mento Design Academy
Certificate of Completion in Product/UX Design
May
2012
Western Technical College
Associate's Degree in Graphic Design
December 2004
University of Wisconsin – La Crosse
Bachelor's Degree in Art
Written Communication Emphasis
2023-2024
2013
Udemy Courses
Intro to ChatGPT and Generative AI
Front-end development courses
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Pre-Programming
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Intro to Web Development
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Project Management
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Toyota Kata
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Intro to HTML and CSS
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Crash Course_Build a Web App
Mayo-Provided Courses
Project Management Basics
Basic Principles for a Collaborative Workplace
Toyota Kata
Crucial Conversations
Tools
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Figma
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Adobe Creative Suite
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Acrobat Pro
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Microsoft Office
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Miro